top of page

STORE POLICY

Gizlilik

CUSTOMER CARE

Privacy Policy

Last Updated: [03/03/2025]

At Si'bella Atelier, we value our customers' privacy and take the protection of personal data very seriously. This privacy policy explains what personal data we collect when you use our website, how we use this data, and the measures we take to protect it.

1. Collected Personal Data

When providing our services through our website, we may collect the following personal data:

  • Name, surname

  • Email address

  • Phone number

  • Delivery and billing addresses

  • Payment information (only through secure payment systems)

  • IP address and device information

  • Website usage data and cookies

2. Purposes of Personal Data Processing

Your collected personal data is used for the following purposes:

  • Processing and delivering your orders

  • Conducting payment transactions and invoicing

  • Providing customer service and support

  • Personalizing and improving your website experience

  • Complying with legal obligations

3. Sharing of Personal Data

Si'bella Atelier does not share your personal data with third parties except in the following cases:

  • With logistics and courier companies for order delivery

  • With secure payment systems for payment processing

  • With authorized authorities when required by law

4. Data Retention Period

Your personal data is stored for as long as necessary under applicable regulations and securely deleted at the end of this period.

5. Protection of Personal Data

We take necessary technical and administrative measures to protect your data from unauthorized access, alteration, disclosure, or loss.

6. Your Rights

Under the General Data Protection Regulation ("GDPR"), you have the following rights regarding your personal data:

  • To learn whether your data is being processed

  • To understand the purpose of data processing

  • To request correction of incomplete or incorrect data

  • To request deletion or anonymization of your data

  • To object to data processing activities

7. Cookies

We use cookies on our website to enhance your browsing experience. For more details, please refer to our Cookie Policy.

8. Changes to the Privacy Policy

Si'bella Atelier may update this privacy policy from time to time. Updates will take effect as soon as they are published on our website.

9. Contact

For any questions or requests regarding our privacy policy, please contact us using the information below:

Si'bella Atelier
 

bottom of page